Alpesh Nakar – SharePoint Consultant's Blog

Resolve Windows Live Installation Issues – Uninstall Package

26 Oct, 2007  Windows Live  Tweet This Post! | Email Post

18 Comments so far »

1. Felix Lloyd Lezard said,

   Wrote on November 12, 2007 @ 1:57 pm

   I went thru the install procedures, then my PC informed
   me that I have to be an administrator – back to uninstall. Anything I have ever learned about computers I learned by hands-on-experience, on-the-job-learning. I have gaps in my self-taught experience, gaps which precludes me from being an administrator.

2. Dana said,

   Wrote on April 26, 2008 @ 1:20 am

   I tried this download and it opened my command prompt and unloaded a large series of files (on with my ole’s going to fast to read) and then didn’t do anything but make my computer more unstable. I really need help with this! I just bought a new computer and everything is set up except for Windows Live Mail which I was truly dependent on with my last computer. I am running
   windows XP Pro on this new one but was running Windows XP Home on my other one.

3. MeggarK said,

   Wrote on June 4, 2008 @ 10:19 pm

   It seems that when running Windows XP SP3 many people are having issues installing windows live applications using the windows live installer. After much googling I have come across a solution. This also solves issues that exist with the windows update service after installing SP3.

   Essentially what you need to do is:

   1. Download and run the Windows Live Installer Cleanup tool from:

   http://download.microsoft.com/download/2/3/0/23036331-516d-4c7e-b9ac-31554a2fec06/WL-Beta-remove.zip

   2. Reboot

   3. Click START>Run and type ‘command’ to load the console.

   4. Type in:

   regsvr32 wups2.dll

   and press enter.

   5. Type exit to leave the console

   6. Download and run the windows live installer, it should now work perfectly.

   Hope this helps.

   -MeggarK

4. har00n said,

   Wrote on June 7, 2008 @ 2:38 pm

   Thansk Meggar – worked perfectly!

5. Geoff said,

   Wrote on June 7, 2008 @ 11:22 pm

   A big Thank you MeggarK

   Was doing my head in trying to get it installed

6. mikt said,

   Wrote on July 24, 2008 @ 8:52 am

   thanks alot, it worked. i spent 3 days trying to install the live mail and lost all the hope and i still can’t belive your trick worked. i am amazed, thank you again!!

7. Raffi said,

   Wrote on September 7, 2008 @ 2:18 pm

   MeggarK, you saved me from just giving up and reinstalling XP. Thank you.

8. Ethel Schott said,

   Wrote on September 23, 2008 @ 4:59 am

   I downloaded this program but now want to uninstall it. How do I uninstall? I can’t even find it on the program list.

9. Ethel Schott said,

   Wrote on September 23, 2008 @ 5:04 am

   I downloaded this program but now want to uninstall it. I can’t find it on Add and Remove programs, so how do I uninstall?

10. Hira said,

    Wrote on September 27, 2008 @ 2:04 am

    I downloaded this program on my PDA and now I cannot uninstall it- I cannot find it on Add and Remove program! Any suggestions?

11. Sonny said,

    Wrote on November 27, 2008 @ 5:12 pm

    How come when i try too install Window Live Messenger this messages pops up and i cant ever install it.

    There was a problem with this installaion. Window Live Suite was not installed.

    (System Error Details)
    System: Error details
    Code: 0x8000ffff
    Description: Catastrophic failure

    CAN SOMEONE PLEASE HELP ME !

12. chris said,

    Wrote on January 15, 2009 @ 9:06 am

    thanx meggark

13. nikos said,

    Wrote on January 16, 2009 @ 11:24 pm

    Thanks a lot MeggarK. Your instructions worked perfectly

14. Vicenç said,

    Wrote on February 4, 2009 @ 3:11 am

    I followed all instructions, Windows Live isn’t in my program list for uninstall, there are no folders in Program Files, but when I try to install it again, it says that I have Windows Live Mail and Messenger in my computer…

15. Don said,

    Wrote on February 20, 2009 @ 7:02 am

    I would also like to know how to get rid of Windows Live and would love your advice (so far all is pro WL so not holding my breath though…….do suprise me

16. scott said,

    Wrote on March 11, 2009 @ 11:27 am

    I want to unistall windows live mail and I am not able to do it.I go to control panel to windows essentials and try to remove and it wont. I go to c drive program files and find the mail and try to remove it and it wont let me. anyone out there that can help me?? I use xp service pack 3 for operating. thankyou–scott

17. serri said,

    Wrote on April 18, 2009 @ 2:31 pm

    same problem here. i uninstalled it everywhere from my pc but still it says i am running windows live mail and messenger. hope i can get a real solution for this. i use xp service pack 2. thanks

18. ron hudson said,

    Wrote on June 18, 2009 @ 6:46 pm

    Unable to uninstall WINDOWS LIVE on my Mac Powerbook. The “remedy” uninstall file will not open on my machine. I am ready to dynamite it!
    Thanks for any help on this.
    Ron

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