Vista + WLM Error Code 81000306

9 Apr, 2007  Microsoft, Vista  Tweet This Post! | Email Post

I don’t use Vista at work and at home, there isn’t enough time to check emails (family+study) let alone chat. But if you use Vista and WLM and see this error code, here is a cool fix. Will serve as a reference for me as well.

- Click start
- Type: cmd (but don’t hit Enter)
- Right-click cmd.exe when it appears under Applications
- Click Run As Administrator
- Type the following: netsh int tcp set global autotuninglevel=disabled
- Press enter

Then just sign into WLM; you don’t even have to reboot.

via A Matter of Degree via Donovan via Shaun via David

89 Comments so far »

  1. Tal said,

    Wrote on April 24, 2007 @ 4:25 pm

    You are a genious!!!!

    Thanks a lot…

    After lots of nights you saved me!!!!!

    10X!!!!

  2. Alpesh Nakar said,

    Wrote on April 25, 2007 @ 4:11 pm

    Glad it helped

  3. Rich said,

    Wrote on May 2, 2007 @ 8:41 am

    Yep, solved the problem for me too. Thanks so much for this.

  4. Francois said,

    Wrote on May 3, 2007 @ 5:24 am

    Thanks a million dude!!
    You really helped me out, works like a charm!

    Well done!

  5. Alpesh said,

    Wrote on May 8, 2007 @ 4:35 pm

    Francois and Others,

    Glad it worked for you as well :-)

  6. Girdag said,

    Wrote on June 2, 2007 @ 6:31 am

    I love you. Hours of problems getting MSN to work, tried hundreds of other solutions, no success. This solved it. You ever need a hit carried out, I’ll be there.

    ¬_¬

    No, seriously, thanks a lot.

  7. Glynis said,

    Wrote on June 6, 2007 @ 5:12 am

    It worked for me. Thanks a lot as I was having trouble signing on MSN with Vista.Now no probs

  8. dageek said,

    Wrote on June 18, 2007 @ 5:13 pm

    Thank goodness you came up with this! I was half-dead without my WLM! Thanks again!(:

  9. Alpesh said,

    Wrote on June 19, 2007 @ 12:38 pm

    No worries mates!

  10. Matt from Melbourne said,

    Wrote on June 21, 2007 @ 12:47 am

    THANK YOU!! I almost regretted spending thousands on a new computer for this one simple problem!

    What exactly is it that causes the problem and what does the fix do?

    Does it adversely affect anything else?

  11. Alpesh said,

    Wrote on June 21, 2007 @ 8:43 am

    @Matt,
    Problem could be because of performance auto-tuning in Vista.
    Read here for more info
    http://www.microsoft.com/technet/community/columns/cableguy/cg1105.mspx

  12. Shane said,

    Wrote on June 24, 2007 @ 12:04 am

    This had my head done in… Your fix worked perfect!!! Thanks a million!!!

  13. chris said,

    Wrote on June 26, 2007 @ 5:14 am

    perfect work!

  14. David said,

    Wrote on June 29, 2007 @ 3:04 am

    Sorry, it didn’t fix it for me. Funny thing is, I was able to log in to MSN Messenger this morning before upgrading to Windows Live Messenger; now with WLM, I can’t. Same computer, same network, same proxy settings, everything, but not able to login. Any ideas?

  15. Alpesh said,

    Wrote on July 4, 2007 @ 7:54 pm

    David,
    What version of WLM?

  16. Jensen said,

    Wrote on July 24, 2007 @ 1:21 am

    Youre Great! Thanks

  17. Geoff said,

    Wrote on July 28, 2007 @ 1:27 am

    4-30pm 27-7-07. Many thanks. You solved the Vista-wlm error code 81000306 problem which baffled all my “expert” Sons and Grandsons !

  18. Sam Munro said,

    Wrote on October 16, 2007 @ 6:25 am

    Works like a Charm. Thats the greatest thing about microsoft. This Fix should not have even been nessesary.

  19. Howie said,

    Wrote on October 27, 2007 @ 4:55 am

    I cant log into Windows Live Messenger with the network cable plugged.
    But unplug it and log with wireless connection and it works first time.

    Baffled…tried your cool fix, but is not clear..help

    Howie

  20. Star said,

    Wrote on October 27, 2007 @ 7:21 am

    Thank you sooooooooooo much! Many hours i have spent searching the web for a solution – you are the only one that actually worked!

  21. Allan said,

    Wrote on November 16, 2007 @ 4:29 am

    THANKS A LOT.

    This has been baffeling me from ages.

    You the man.

  22. DAVE said,

    Wrote on November 18, 2007 @ 9:55 am

    YOU ARE GREAT, FINALLY AN END TO MY FRUSTRATION. THANKS SO MUCH!

  23. Mack said,

    Wrote on November 21, 2007 @ 6:15 pm

    ABSOLUTELY FRIGGING FANTASTIC ! !
    THE DOGS DANGLY BITS ! !
    ACE ! !
    and any other suerlatives you can dream of.
    Microsoft said “wont work”.
    ISP said “wont work”.
    So called experts said “wont work, and GUESS WHAT ??? IT DAMNED WELL DOES YEahhhhhhhhhhhhhhhhhhhhh

  24. Alfred said,

    Wrote on November 21, 2007 @ 7:56 pm

    yes.. finaly I solved the problem…
    Thank you very much…

  25. Beau said,

    Wrote on December 11, 2007 @ 12:03 am

    An easier way to do this is type winkey + r to open run, then you can paste it in there.

    Kudos for this Alpesh.

    Works with WLM9 too :-)

  26. Micael said,

    Wrote on December 22, 2007 @ 6:50 am

    Goddamn it!!! It doesn’t work here. This thing is killing me. My WML is the latest version and I use Windows Vista Home Premium fully updated. I did everything exactly how you said and even rebooted the computer once. And it still doesn’t work.
    Please, for the love of God, HELP ME!!!

  27. Amani said,

    Wrote on January 2, 2008 @ 10:32 pm

    it didnt workd for me!!!!
    ive been trying for the past 3 weeks
    plz tell me if u have ny other way of solving the problem :(

  28. Paul said,

    Wrote on January 6, 2008 @ 6:39 pm

    PROBLEM SOLVED!!!!!!!!
    FATHER MY CHILDER!!!!!1111111

  29. Imy said,

    Wrote on January 9, 2008 @ 8:36 am

    It keeps saying command didnt work :S

  30. Ali hassan said,

    Wrote on January 26, 2008 @ 6:59 am

    hey bro it worked like a charm. Thanx a lot

  31. cheriste said,

    Wrote on January 30, 2008 @ 1:59 am

    I don’t get how to do this?? help plz i still can’t get on msn. I have installed a new modem netgear and now none of our computers will connect to msn or hotmail. we have xp and vista.. please help!!

  32. raj said,

    Wrote on January 30, 2008 @ 9:27 am

    exactly same problem.latest msn wlm, vista home premium.tried your solution to no avail.did not accept last comman!!!
    anyone can help pleaseee let me know asap.

  33. someguy said,

    Wrote on February 1, 2008 @ 3:55 am

    i tryed what u said it doesnt work and hotmail.com doesnt work either please help

  34. JMH said,

    Wrote on February 5, 2008 @ 8:39 am

    Yep, worked for me. Thanks, hadn’t been able to sign in for over a week to WLM.

  35. the dollar said,

    Wrote on February 11, 2008 @ 9:37 am

    Yeah this works! WOW! cheers mate!!!!

  36. Zelofun said,

    Wrote on February 16, 2008 @ 1:28 pm

    Thanks sooooo much! After a Format and re-inst Vista… you made it easier! You are the boss! :)

  37. stelios said,

    Wrote on February 22, 2008 @ 5:29 pm

    Dude it doesn’t work. Latest WLM and Windows vista home basic. Help this is the only way to contact friends and family abroad!!!

  38. Jeffrey said,

    Wrote on March 8, 2008 @ 1:21 pm

    No, it doesn’t work, tried disable the autotuning and reboot, still not work. It now has different error message that mention about firewall. Any ideas?

  39. Will said,

    Wrote on March 16, 2008 @ 10:31 pm

    It doesnt work for me either. Ive tried every website messengers like ebuddy, messengerfx etc and also tried on my little brohters computer and still cant sign in. My brother can log in with his email but i cant. HELP ME!! =(

  40. Rich said,

    Wrote on March 23, 2008 @ 9:32 am

    Many thanks – has fixed my MSN connection in WLM and Trillian after a recent Vista re-install.

  41. interested said,

    Wrote on March 24, 2008 @ 6:06 pm

    Well its works alright, only thing is i can’t use the internet now :S anyway to fix that? (btw i system restored and using the net and no msn atm if you’re wondering how i am typing)

  42. Marz said,

    Wrote on March 25, 2008 @ 12:44 am

    I found this post by Christopher on the http://computerbits.wordpress.com/2007/02/14/vista-auto-tuning/#comment-8860 website
    Re: Christopher Says:
    May 5, 2007 at 8:44 pm
    I have found that setting autotuning to HIGH also corrects the problem:
    netsh interface tcp set global autotuninglevel=high

    After setting autotuning to disable i was still unable to connect to the .Net Messenger Service. This was the only solution that worked for me so thank you. So try setting autotuning to HIGH it might work for you too if DISABLE doesn’t. I’m running Vista Ultimate with Norton 360 as my firewall program.

  43. Alyn said,

    Wrote on March 30, 2008 @ 6:42 am

    I tried all of teh above suggestions…and I still can’t connect.
    I’m running Vista, Messenger Live and direct DSL connection.

    Any suggestions or websites?

  44. Jaydays » ?????????????? error 81000306 ????? sign in ?????? Windows Live Messenger ????????? ???? Windows Vista said,

    Wrote on March 31, 2008 @ 2:18 am

    [...] ??????????????????????????????????????? ?????????????? Wireless ??????????? ???. ?????????? ????????????????????????????????????????? ???????????????????? ???. ??????????? WLM ?(?????? MSN ?????????) ???????? ?????? Error Code 81000306 ?????? ?????????????(????????) ????????????? ????????????????????? ???????????????????????????????????? ?????????????????????????????????????????(???????????????????) ?????? Alpesh Nakars [...]

  45. Andrewww said,

    Wrote on April 3, 2008 @ 1:25 pm

    I’m using Win XP pro SP2. I’m able to log in Windows Live Messenger 8.5 at home but cannot log in in my office.
    error code: 81000306
    However, in my office, I’m able to log in MSN ver 4.7

    What is wrong? Pls help…

  46. Livar said,

    Wrote on April 17, 2008 @ 1:56 am

    Tried all the above solutions without any success! Still having issues with the 81000306.

    Im running Vista Ultimate

  47. John Mayer said,

    Wrote on April 17, 2008 @ 3:22 am

    Didn’t Fixed it for me im running the latest version of WML and no access yesterday it worked perfectly fine but now i get that code error any other solutiosn available?

  48. John Mayer said,

    Wrote on April 17, 2008 @ 3:24 am

    BTW if i switch users and log in with a friends username and password it actually works it seems its only getting problems with my account any reason for that? my password is correct i went to windows live homepage and logged in so seems everything is fine except for my account

  49. Gurpreet said,

    Wrote on April 17, 2008 @ 3:25 am

    I’m using Windows Live Messenger 8.5 on XP SP2 at work and Vista at home. I have two Windows Live accounts and I’m able to login fine using one of them but I get 81000306 error when I try the second account. It was working fine for months until today.

    I’m thinking it’s something on M$ side.

  50. Gurpreet said,

    Wrote on April 17, 2008 @ 5:54 am

    All of a sudden I’m able to connect now. I didn’t change anything, just tried again after some time and it connected without any error.

  51. M$ hater said,

    Wrote on April 19, 2008 @ 9:36 am

    Could someone please suggest anything…running Vista, MSN worked fine forever. One day it stopped working. 8000306. No Microsoft webpages can load. (Hotmail, MSN, nothing). Tried clearing everything, removed certificate authentication stuff, tried the autotuning thing…basically tried everything on these boards short of reformatting. I use MSN for work purposes and it’s frustrating to not have it on my home computer as well…please help.

    Any ideas at all ?

  52. Rob said,

    Wrote on April 20, 2008 @ 4:45 pm

    doesnt work for me :( :( :( !!
    i did exactly the same you wrote and many times..did evan restart.still doesnt work!! whats the problem

  53. Ahmed said,

    Wrote on April 23, 2008 @ 11:23 am

    cheerz mate …
    u solved my problem
    thankss

  54. Leila said,

    Wrote on April 26, 2008 @ 2:23 am

    Thanks a lot.
    I had tried 4 differents ways, that I found on google, to solve the problem and have no sucess. BUT your solution was great.

  55. ananda kumar said,

    Wrote on May 1, 2008 @ 4:45 pm

    I changed my gateway to linksys model WAG200G. couldn’t connect to msn live messenger. Same error message. Iuse windows vista ultimate. I tried all spend number of days and wrote to cisco linksys and waited for answer. THIS IS A GREAT FIX. just type this in to the system and it starts working the next second. THANK YOU VERY MUCH.

    KUMAR

  56. dill said,

    Wrote on May 29, 2008 @ 10:20 am

    it sti wont work any ideas

  57. Justin said,

    Wrote on June 4, 2008 @ 10:10 am

    yes! it worked. Thanks!

  58. brian said,

    Wrote on July 1, 2008 @ 7:29 pm

    thanks a lot. it worked for me after hours of pulling my hair out trying to fix it, well done

  59. brian said,

    Wrote on July 1, 2008 @ 7:30 pm

    thanks it worked for me

  60. Kelly said,

    Wrote on August 13, 2008 @ 11:08 pm

    Every time there I do an update this happens! Sorry, this didn’t work for me! H E L P ! ! !

  61. Bryan said,

    Wrote on August 30, 2008 @ 12:55 am

    Whoever posted that fix is amazing!

  62. Kaney said,

    Wrote on September 6, 2008 @ 7:50 pm

    Wrote on September 6, 2008 @ 7:48 pm
    Like Marz said. Setting the autotuninglevel to HIGH solved my problems too…

    Im on vista with the latest version of WLM too and Norton 360. I set the Norton Firewall to Allow for the WLM app.

    I guess if all other vista users do this, it should work!

    (It was actually me who posted the message above. I wrote Marz for some reason, hahah.

  63. mangafan said,

    Wrote on September 7, 2008 @ 10:09 am

    Thankyou soooooooo much. Your’e the best!!! It worked straight awayyyy :)

  64. Mark said,

    Wrote on September 11, 2008 @ 1:51 am

    What is the fix if you are running XP pro at work and get the 81000306 error message when signing in to WLM 8.5?

  65. loz crouch said,

    Wrote on September 20, 2008 @ 11:18 am

    I keep getting Error code: 81000306 But the only way i know how to fix it is by deleting the whole thing then downloading it again works but as soon as you sign out have to delete it all and download annoying but it works.

  66. wozza said,

    Wrote on September 25, 2008 @ 1:39 am

    Thanks allot, this worked a treat, just wished I found it earlier.

  67. Nathan said,

    Wrote on September 27, 2008 @ 2:47 pm

    it wont work for me iunno what too do n e more…

  68. Nathan said,

    Wrote on September 27, 2008 @ 2:49 pm

    it says set global command failed on Ipv4 the requested operation requires elevation.. whats that sposed to mean:S?

  69. toumaa xoxo said,

    Wrote on October 11, 2008 @ 5:20 am

    itt doesnt work :( what can i do

  70. qero said,

    Wrote on October 12, 2008 @ 7:32 am

    not working at vista! :(

  71. Cory said,

    Wrote on October 18, 2008 @ 7:30 pm

    I still cant logon i did it all and it still has 81000306 error.

  72. Jordi said,

    Wrote on October 19, 2008 @ 1:35 am

    Yeah, I don’t know how to run as administrator, cos it said about applications… I do ctrl+alt+del to open up windows task manager and try to right click it there but it doesn’t say run as administrator.

  73. MSN Error 81000306 on Windows Vista said,

    Wrote on October 19, 2008 @ 2:59 am

    [...] วิธีแก้ปัญหา Error 81000306 ตอน sign In เข้าWindows Live Messenger ไม่ได้บน Windows Vista …มันแปลกตรงที่พอผมใช้เนตอยู่ที่บ้านซึ่งก็เป็น Wireless เหมือนที่บ. นี่แหละแต่ตอนอยู่บ้านไม่ยังกะมีปัญหาอะไรแต่พอมาใช้เนตของบ. กลับเข้า WLM (หรือ MSN นั่นแหละ) ไมได้แจ้ง Error Code 81000306 ตลอดทำเป็ดเซ็ง(เซ็งเป็ด) อยู่สามวันมาวันนี้ไม่ย่อท้อยังคงกูเกิ้ลหาวิธีแก้กันต่อไปจนได้ไปเจอในบล๊อกของชาวอินเดียคนนึง(เดาว่าเป็นอินเดีย) ชื่อ Alpesh Nakars [...]

  74. medo said,

    Wrote on October 23, 2008 @ 2:12 am

    u are the best 10000 thanks

  75. Sharon said,

    Wrote on November 17, 2008 @ 6:35 pm

    i’m still having problems with 81000306 error code. I had this problem since i installed my WiFi. do you have any suggestions for fixing this?

  76. Michael said,

    Wrote on January 19, 2009 @ 8:28 am

    I have vista and WLM and this problem code.. your solution’s not working for me it pops up with the same error code :’(

    PLEASE HELP!

  77. lee said,

    Wrote on January 28, 2009 @ 8:57 am

    hi alpesh, many thanx for fixing my problem with error code: 81000306. i now have a problem with 2 codes that show up on the same windows live messenger box….

    error code 80048820
    extended error code: 80048439

    i have googled it,and they say to readjust my date and time, both are correct,but i changed them to a different time then changed them back to the correct time and date… im still having the same problem,some people say its to do with my MTU which is set at 1500 at the mo,they say i should correct it to 1400… but i dont know if this is correct or even how to do this… please help, many many thanks for your time and patience in showing us how to fix our small and somrtimes very large problems…. lee

  78. aj said,

    Wrote on February 9, 2009 @ 7:30 am

    Excellent thanks

  79. Alex said,

    Wrote on February 23, 2009 @ 2:50 am

    Yes it worked! I tried to disable and it worked sometimes, but was intermittent. If disabling (as written above) does not work, try netsh interface tcp set global autotuninglevel=high then exist and re-start messenger ..

  80. paul wall said,

    Wrote on March 3, 2009 @ 7:31 am

    fix didnt work, in fact, when i did sign in thru the online windows live site, once i started chatting lots of problems including curosr clicvking into start menu and obviously under some one or something elses control.

    very worrying, not i have changed my password, and my laptop client is stuck in auto sign in with old password.
    my problem IS EVEN WORSE

  81. Adam said,

    Wrote on March 3, 2009 @ 8:16 pm

    Perfect fix, almost 2 years on and still helping people! If you’re like me and impatient then remember to read the instructions carefully, since i didn’t see the “run as administrator” bit and got very frustrates for a while!

  82. Elias said,

    Wrote on March 11, 2009 @ 1:47 pm

    Man, I’m still having problems to sign in. If i try with a different acount, it’s ok, but with mine no deal.
    Can u help me?

  83. Elias said,

    Wrote on March 11, 2009 @ 1:51 pm

    i forgot to say that sometines i can sing in.. but i can’t send or receive msgs..

  84. tom said,

    Wrote on March 15, 2009 @ 6:34 pm

    it didnt work for me :( i don’t know but thanks anyway

  85. gnowave said,

    Wrote on March 20, 2009 @ 6:02 am

    well, i use XP and need to now runinstal and re-instal msn messenger every week and a hlaf as i get that error,
    and NONE of the instructions given actually work,and any other suggestions dont… now getting new arror message, so may be time to say goodbay to messenger, been too much of a pain the the butt

  86. benG said,

    Wrote on May 2, 2009 @ 10:25 am

    when i saw this i was like HELL YEAH FINNALY

    == too bad it didnt work =(

    tried cleaning the registry…
    hotmail have always been working fine but i cant even get on nine.msn or mirosoft websites…

    wth is this thing
    problem started after i did some registry thingy to try to install a patch to warcraft3. never logged on since. i just finished restoring computer to factory condition and problem stays =(

    pleasee hellppp!

  87. Matt - QLD said,

    Wrote on May 2, 2009 @ 3:02 pm

    Dude you are a legend, I need to buy you a beer.

  88. e said,

    Wrote on May 3, 2009 @ 12:13 am

    thanks a million… i have been searching for a solution that works for a couple hrs and yours did the trick. Just had to leave a message to show my thanks :)

  89. Xand'r Suineg said,

    Wrote on March 28, 2010 @ 7:52 am

    Great stuff on here. But there may be a simpler solution. A Registry Cleaner was the key for my problems to be solved and prevented. I mean I got a free DL and scan (most offer a free down load and scan)and from there it showed me what was up in my system and solved it. They constantly scan your system and fix the things that are going wrong, in turn preventing errors and headaches. Its a pretty good solution for such a mess of an error, or atleast I think so.

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